ADMINISTRATIVE INTERNSHIP
Looking to apply your education and passion in a rewarding role and make a significant and positive impact on the community – and the world? Come to UCLA Health! We’re one of the top hospitals in the nation and we have exciting opportunities for you to make a meaningful contribution to our important work. Our Administrative Internship is an engaging and rewarding 10-12 week program designed to provide you with real-world project work and in-depth exposure to a busy world-class academic medical center.
ADMINISTRATIVE FELLOWSHIP
If you’re passionate about using your education to make a positive impact on the lives of others, consider the UCLA Health Administrative Fellowships. We offer two distinct and rewarding programs:
Administrative Fellowship:This program will train you in leadership, hospital management, and the administration of all aspects of an academic medical center. You will gain hands-on experience in managing clinical operations, patient care services, and strategic planning within a dynamic healthcare environment.
Administrative Fellowship in Health System Finance:This specialized program focuses on the financial aspects of healthcare administration. You will develop expertise in budgeting, financial analysis, revenue cycle management, and strategic financial planning, preparing you for leadership roles in health system finance.
BIODESIGN FELLOWSHIP
What could be more inspiring than the opportunity to develop transformative, life-changing technologies – from advanced devices to sophisticated digital solutions? That’s what’s possible through the Biodesign Innovation Fellowship. This year-long entrepreneurial program provides you with the chance to partner with a best-in-class interdisciplinary team to prototype and develop technologies to solve challenging healthcare needs. If you have an advanced degree in medicine, nursing, engineering, computer science, design, or business and a passion for changing lives through technology, this could be an incredible opportunity for you.
UNDERGRADUATE STUDENT SUMMER PROGRAM
Our summer employment programs are aimed at providing college students with real-life healthcare experience. It’s more than a job, it’s a true learning experience. Candidates for the College Student Summer Program must be high school graduates who are currently enrolled in college or current undergraduate students and demonstrate a passion for a career in healthcare. Volunteer experience is preferred.
WHAT IT’S ALL ABOUT
The UCLA Health Administrative Internship is hands-on and action-oriented, giving you the knowledge and experience necessary to take on the challenges of tomorrow’s health care field. You will be exposed to every area of healthcare delivery, attend regular meetings with senior leaders and project sponsors, and be involved in a variety of enterprise-wide projects and initiatives. At the end of the program, you’ll be able to showcase the knowledge and skills you’ve gained by presenting your project to UCLA Health senior leadership.
This year, we are excited to offer up to fifteen internship opportunities within key departments across our system. Individual department leaders will serve as your preceptors and guide your project work. More than that, the entire Administrative Intern cohort will learn with one another through a myriad of shadowing experiences, executive-facilitated discussions, and other community-building events.
Application Window:
November 27, 2023 – January 5, 2024
Midnight PST
Internship Start Date:
Late May 2024/Early June 2024
Number of Positions:
Up to 15
A challenging and rewarding 12-month program design to provide qualified early careerists with training in leadership, hospital management, and administration in all aspects of an academic medical center.
PROGRAM OVERVIEW
The UCLA Health Administrative Fellowship is a 12-month project-based and action-oriented program that encourages learning across all aspects of health care delivery. As an Administrative Fellow, you will attend various executive leadership meetings, be involved in an array of enterprise-wide projects and initiatives, and lead different projects for the organization. Richard Azar, Chief Operating Officer of UCLA Health, provides executive sponsorship for the Administrative Fellowship program and preceptorship throughout the fellowship year. During your Administrative Fellowship, you will serve as a member of Richard’s senior operations leadership team, share recurring individualized meeting sessions with him, and experience executive-level decision making throughout the organization in your various meetings and projects.
Drew Weil, Director of Hospital Operations at UCLA Health, also works closely with the Administrative Fellows and Richard Azar to customize the fellowship experience, coordinate experiential learning, and guide the day-to-day aspects of the fellowship.
With our flexible structure, you will get to see and experience all areas of UCLA Health including the hospital system, ambulatory sites, faculty practice group, and shared service departments which compose our organization. Each project will have a sponsor who will work with you on project definition, execution, and dissemination of results.
At the conclusion of your journey at UCLA Health, you will have gained marketable core competencies in four major areas:
- Healthcare administration knowledge, including operational planning and system improvement in a hospital, clinic, and academic setting
- Interpersonal and communication skills while working with physician and administrative colleagues on various projects
- Professionalism and leadership skills
- Analytical and critical thinking skills, business planning and financial analysis
Application Deadline:
September 22, 2024 at 11:59pm (PST)
Fellowship Start Date:
July 2025
Number of Positions:
1
PROGRAM OVERVIEW
The UCLA Health System Finance Administrative Fellowship is a 12-month project-based and action-oriented program that emphasizes financial leadership and strategic financial management within a health system. As a Finance Administrative Fellow, you will attend various executive leadership meetings, be involved in a range of enterprise-wide financial projects and initiatives, and lead different finance-focused projects for the organization. Richard Azar, Chief Operating Officer and Tammy Wallace, CPA, Chief Financial Officer of UCLA Health, provide executive sponsorship for the Finance Administrative Fellowship program and preceptorship throughout the fellowship year. During your Finance Administrative Fellowship, you will serve as a member of Tammy’s senior finance leadership team, share recurring individualized meeting sessions with her, and experience executive-level financial decision-making throughout the organization in your various meetings and projects.
Drew Weil, Director of Hospital Operations at UCLA Health, also works closely with the Finance Administrative Fellow, Richard Azar, and Tammy Wallace to customize the fellowship experience, coordinate experiential learning, and guide the day-to-day aspects of the fellowship.
With our flexible structure, you will get to see and experience all areas of UCLA Health’s financial operations, including budgeting, financial analysis, revenue cycle management, and strategic financial planning. Each project will have a sponsor who will work with you on project definition, execution, and dissemination of results.
At the conclusion of your journey at UCLA Health, you will have gained marketable core competencies in four major areas:
- Healthcare financial management knowledge, including financial planning, budgeting, and system improvement in a hospital, clinic, and academic setting.
- Interpersonal and communication skills while working with physician and administrative colleagues on various financial projects.
- Professionalism and leadership skills.
- Analytical and critical thinking skills, business planning, and financial analysis.
Application Deadline:
September 22, 2024 at 11:59pm (PST)
Fellowship Start Date:
July 2025
Number of Positions:
1
Application Window
January 15, 2024 – February 15, 2024
Internship Start Date:
June 10, 2024
Number of positions:
Up to 8
Submit your application between November 27, 2023 and January 5, 2024, and include the following documents (in PDF form) with your application:
- One page cover letter telling us why you are interested in pursuing an internship with UCLA Health and what your top-three goals are for your summer internship
- Current resume, including both undergraduate and graduate school GPAs
Applicants must consolidate all documents into one PDF and submit the complete application packet in the “Resume” field on the application portal.
To access the application portal, please click here: UCLA Health Internship Posting.
- Enrollment in an MBA, MHA, MPH, MSN, MHI or other closely related program with graduation in or after September 2024
- Strong analytical, organizational and communication skills
- Writing and editing skills to prepare grammatically routine business correspondences, such as informal letters, memoranda, and notification letters
- Computer proficiency and knowledge of on-line processing, web page editing, and a variety of programs, such as Microsoft Office and Tableau
- Excellent prioritization skills to complete work in a timely manner despite changes in workload or assignment, pressure of deadlines, or competing requirements
Each Administrative Internship position will have their own department-specific preceptor. This person will help assist Administrative Interns throughout the summer and provide coaching and guidance on a day-to-day basis. In addition to these preceptors, Richard Azar, the COO of UCLA Health serves as the Executive Sponsor to the Administrative Internship program.
How will I be paired with a department’s Administrative Internship position?
At the time of application, applicants will select the top four departments where they’d like to complete an Administrative Internship at UCLA Health. After all interviews have been completed, the applicants will create their ranked list of preferred internship placements. With this information, we will be able to find pairings that maximize the applicant’s and department’s preferences.
What is the duration of the Internship? Is it paid or unpaid?
The Administrative Internship is a 10-12-week paid program.
When does the Internship start?
The start date for all Summer Administrative Interns is late May to early June.
Who is eligible to apply for the Internship?
Applicants must be enrolled in a Master’s program with projected graduation in or after September 2024.
How many interns does UCLA Health hire?
We plan on hiring up to 15 interns next summer.
- Statement of Purpose
- Statement on Contributions to Health Equity, Diversity, and Inclusion: UCLA Health embraces the principles of equity, diversity, and inclusion because it leads to greater productivity, innovation, engagement, and health outcomes. Please describe your past contributions to creating an equitable and inclusive workplace and/or clinical environment and your ideas to advance equity, diversity, and inclusion in the future. (Please limit responses to 500 words.)
- Resume/CV
- Two letters of recommendation (Please address to “Dear Search Committee”)
Minimum qualification requirements include:
- Recent completion of an MHA, MBA, MSN, MPH, MHI or Master’s degree in related field by Summer of 2024
- Strong leadership skills while working with people of all backgrounds and at all levels
- Strong communication skills while striving to maintain situational awareness, strives to build consensus and alignment in decision making
- Ability to establish and maintain a spirit of cooperation and respect, flourish in an unstructured environment, and always engage in professional and ethical conduct
- Ability to foster a diverse and inclusive environment and is respectful of others’ feelings and perspectives
- Strong analytical, problem-solving and systems-level thinking skills; crafts innovative solutions in collaboration with other key stakeholders
- Strong organizational skills and customer service orientation
- Ability to remain calm in difficult and stressful situations
- Ability to follow organizational direction and infer best approaches to apply within Administrative Fellows’ scope and project areas
| Mid-August | Application Opens |
| August-September | Three informational webinar sessions will be held: |
| September 22nd, 2024 | Application deadline. All completed applications received by the application deadline will be reviewed. |
| Mid-October | A select group of candidates will be invited to participate in telephone interviews. |
| Early November | A further select group will be invited to Los Angeles for a series of in-person interviews with the Administrative Fellowship Selection Committee. |
| Early November | Decisions will be made and an offer extended to the selected fellow(s) in early November. |
- Statement of Purpose
- Statement on Contributions to Health Equity, Diversity, and Inclusion: UCLA Health embraces the principles of equity, diversity, and inclusion because it leads to greater productivity, innovation, engagement, and health outcomes. Please describe your past contributions to creating an equitable and inclusive workplace and/or clinical environment and your ideas to advance equity, diversity, and inclusion in the future.(Please limit responses to 500 words.)
- Resume/CV
- Two letters of recommendation (Please address to Dear Search Committee)
Minimum qualification requirements include:
- Recent completion of an MHA, MBA, MSN, MPH, MHI or Master’s degree in related field by Summer of 2025
- Strong leadership skills while working with people of all backgrounds and at all levels
- Strong communication skills while striving to maintain situational awareness, strives to build consensus and alignment in decision making
- Ability to establish and maintain a spirit of cooperation and respect, flourish in an unstructured environment, and always engage in professional and ethical conduct
- Ability to foster a diverse and inclusive environment and is respectful of others’ feelings and perspectives
- Strong analytical, problem-solving and systems-level thinking skills; crafts innovative solutions in collaboration with other key stakeholders
- Strong organizational skills and customer service orientation
- Ability to remain calm in difficult and stressful situations
- Ability to follow organizational direction and infer best approaches to apply within Administrative Fellows’ scope and project areas
| Mid-August | Application Opens |
| August-September | Three informational webinar sessions will be held: |
| September 22nd, 2024 | Application deadline. All completed applications received by the application deadline will be reviewed. |
| Mid-October | A select group of candidates will be invited to participate in telephone interviews. |
| Early November | A further select group will be invited to Los Angeles for a series of in-person interviews with the Administrative Fellowship Selection Committee. |
| Early November | Decisions will be made and an offer extended to the selected fellow(s) in early November. |
- Current resume including undergraduate program name
- One page cover letter addressing the following items:
- Why you are interested in pursuing an internship with UCLA Health System
- Top three goals for your summer internship, including areas of specific interest
Applicants must consolidate all documents into one PDF or Word Document and submit the complete application packet in the “Resume” field on the application portal.
On January 15, 2024, the job posting will be posted on the UCLA Health Careers website and the application can be accessed by entering Job ID 11813 in the search bar or searching for “Undergraduate Student Summer Intern”.
Along with a completed online application, you will also need to upload and submit a combined PDF or Word Document file into the “Resume” field on the application portal:
- Current resume including undergraduate program name
- One page cover letter addressing the following items:
- Why you are interested in pursuing an internship with UCLA Health System
- Top three goals for your summer internship, including areas of specific interest
Tips for merging documents into one PDF file:
- Ensure all documents are in PDF format; convert if necessary
- Utilize combinepdf.com or smallpdf.com for merging files into a single PDF
- Follow the website’s instructions for the merging process
- Download and save the resulting PDF
- Now you can upload the merged document to your application in the “Upload Resume” section
The UCLA Health Undergraduate Student Summer Internship program is an exciting 10 week summer program designed to provide exposure to professional careers in healthcare, obtain work experience and develop work habits and communication skills that can be helpful in shaping future career interests.
Who is eligible for the program?
Applicants must be current undergraduate students or be graduating high school seniors and enrolled in an undergraduate program.
I was a part of the program last year. Am I eligible to return?
Unfortunately, no. We want to provide this experience to as many individuals as we can in order for new individuals to gain the perspective that past students have and to enrich our organization with new perspectives each year. This will also mirror our Graduate Administrative Internship which is a unique, one-time experience.
Is this a paid program?
Yes, the hourly wage is $20.00.
How many hours will I work a week?
You will work no more than 40 hours a week, Monday through Friday, during normal business hours.
When will I need to be available?
Employees are expected to be available for 10 weeks beginning the first week of June through August. Flexibility can be accommodated to students who are on a quarter system.
How are students selected for this program?
Selection is based on the needs of UCLA Health departments. Departments request students with specific skills and knowledge areas or who have a strong interest in a particular field.
How many students will be selected?
Each department will indicate their interest this year regarding the number of interns they will be accepting. During the application process, you will be asked to provide your top three choices and, if offered, we will do our best to place you in an area that you have selected.
How do I find out more information regarding participating departments?
See Current Departments section listed on the internship website.
What do I need to do to apply?
To apply, please submit a completed application, online assessment, resume, and cover letter. Application link found under “How to Apply” section.
I’ve been selected and I’ve accepted! What can I expect next?
Your offer will be contingent upon completing and clearing the following:
- Background Check
- Physical Examination (includes drug screening & immunization verification)
- New Hire Paperwork Session
You will also be given a description of your role and instructions for your assignment.
| Department | Sponsor, Preceptor, Overview, and Potential Projects |
|---|---|
| Faculty Practice Group | Executive Sponsor: Eve Glazier – President, Faculty Practice Group Preceptor: Niki Miller – Director, Business OperationsOverview: The UCLA Health Faculty Practice Group (FPG) has implemented a UCLA Health Social Drivers of Health Program (UCLA Health SDOH Program) in accordance with the enterprise’s Population Health Strategy that encompasses a collection of initiatives that enhance the care delivery model and complements other efforts aimed at addressing the wider social and environmental factors affecting patients’ health. The program focuses on implementation and sustainability of the SDOH framework that provides a systematic way to understand and address the social needs that influence health outcomes, and guides the development of strategies, interventions, and policies to improve health equity. Altogether, the program initiatives have the goal to improve the health of our patient populations, continue our leadership in the market, increase the value of our services, and supports our communities and community-based organizations (CBOs).Potential Projects: The intern will be responsible for co-development of analysis on the program performance to ensure objectives are met. |
| Marketing | Executive Sponsor: Dom Parero – Chief of Marketing, UCLA Health Preceptor: Marc Fredson – Senior Director, Strategic Marketing Overview: UCLA Health Strategic Marketing develops and executes strategic marketing and communications plans and programs to achieve measurable gains in the areas of brand position, organizational growth and the customer experience. During this experience, the graduate intern will be exposed to market intelligence and analytics capabilities, acquisition marking approaches, as well as, brand strategy and digital innovation initiatives, and will have the opportunity to complete a substantive project that contributes to the advancement of UCLA Health’s strategic growth goals.Potential Projects: The graduate intern will complete a strategic marketing planning project for one of UCLA Health’s strategic growth priorities, involving market intelligence, plan development, tactical recommendations and associated key performance indicators. |
| Nursing Administration – Ambulatory Nursing | Executive Sponsor: Karen Grimley – Chief Nursing Executive, UCLA Health Preceptor:Quanna Batiste – Chief Nursing Officer ClinicsOverview: The Department of Nursing includes all inpatient units in Santa Monica, Ronald Reagan, Resnick Neuropsychiatric Hospital. These include the OR, ED, ambulatory, and interventional areas. The intern will be exposed to projects for the nursing departments such as practice and or process changes, analysis of current structures and recommendations to improve efficiencies, collaboration on data collection relevant to publishing papers, and interaction with nursing senior leadership throughout the engagement.Potential Projects: The intern will participate in high level organizational projects. |
| Nursing Administration – Ronald Reagan UCLA Medical Center | Executive Sponsor: Karen Grimley – Chief Nursing Executive, UCLA Health Preceptor: Elizabeth Maister – Senior Director, Nursing Business SystemsOverview: The Department of Nursing includes all inpatient units in Santa Monica, Ronald Reagan, Resnick Neuropsychiatric Hospital. These include the OR, ED, ambulatory, and interventional areas. The intern will be exposed to projects for the nursing departments such as practice and or process changes, analysis of current structures and recommendations to improve efficiencies, collaboration on data collection relevant to publishing papers, and interaction with nursing senior leadership throughout the engagement.Potential Projects: The intern will participate in high level organizational projects. |
| Nursing Administration – UCLA Santa Monica Medical Center | Executive Sponsor: Karen Grimley – Chief Nursing Executive, UCLA Health Preceptor: David Bailey – Chief Nursing OfficerOverview: The Department of Nursing includes all inpatient units in Santa Monica, Ronald Reagan, Resnick Neuropsychiatric Hospital. These include the OR, ED, ambulatory, and interventional areas. The intern will be exposed to projects for the nursing departments such as practice and or process changes, analysis of current structures and recommendations to improve efficiencies, collaboration on data collection relevant to publishing papers, and interaction with nursing senior leadership throughout the engagement.Potential Projects: The intern will participate in high level organizational projects. |
| Nursing Administration – UCLA Resnick Neuropsychiatric Hospital | Executive Sponsor: Karen Grimley – Chief Nursing Executive, UCLA Health Preceptor: Patrick Loney – Chief Nursing Officer Overview: The Department of Nursing includes all inpatient units in Santa Monica, Ronald Reagan, Resnick Neuropsychiatric Hospital. These include the OR, ED, ambulatory, and interventional areas. The intern will be exposed to projects for the nursing departments such as practice and or process changes, analysis of current structures and recommendations to improve efficiencies, collaboration on data collection relevant to publishing papers, and interaction with nursing senior leadership throughout the engagement.Potential Projects: The intern will participate in high level organizational projects. |
| Operations | Executive Sponsor: Richard Azar – Chief Operating Officer, UCLA Health Preceptor: Drew Weil – Director, Hospital OperationsOverview: The Operations Administrative Intern will report to the Chief Operating Officer and Director of Hospital Operations and serve as a member of the Operations Leadership Team. This internship will be project-based and action-oriented while tackling key projects identified by the COO and other senior operational leaders. Projects for this Administrative Intern will expose the intern to a variety of crucial areas in hospital operations. These projects may include patient throughput and flow, labor and productivity, cost benefit analysis and business plans, staff recognition and development, and other topics relating to operational problem solving.Potential Projects: Interns may engage on a variety of projects but could include:
|
| Operative Services | Executive Sponsor: Ron Perez – Senior Director, Perioperative and Operative Services Preceptor: Sharon Wu – Director of Business Development, Operative ServicesOverview: The Operative Services Administrative Intern would work with the Operative Services Triad Leadership (Sr. Director, Medical Director, Surgeon Representative), and other key members of the department. Operative Services at UCLA Health includes main operating rooms at multiple medical centers, pre- and post-surgery recovery units, sterile processing departments, ambulatory surgery centers, and business support functions. Projects will expose the Administrative Intern to business planning and analysis, process improvement, market research, and working on cross-functional teams including with the clinical staff.Potential Projects:
|
| Patient Access Organization | Executive Sponsor: Jeff Butler – Chief of Operations, Community Clinic Network Preceptor: Connie Lee – Operations Director, Patient Communication CenterOverview: The mission of the Patient Access Organization (PAO) is to provide timely, convenient, and equitable access for all UCLA Health patients and the communities we serve. UCLA Health runs and operates over 200 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. Within the PAO is the Patient Communication Center where over 4.7 million patients are received annually. The PAO also oversees the optimization of scheduling pathways and technology to help support a high-quality experience for the patient. The summer intern will gain enhanced knowledge of how the PAO supports efficient ambulatory clinic operations and will play an active role in making recommendations for improving the patient’s access journey.Overview:
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| Patient Navigation & Business Services | Executive Sponsor: Michael Burke – Chief of Patient Navigation & Business Services Preceptor: Jana Lim – Director of Global Strategy & Business ServicesOverview: Patient Navigation and Business Services exists to transform health by:
In addition to providing advisory services for outside partners, we collaborate with various departments within UCLA Health to provide navigation services to select patient populations:
Potential Projects:
|
| Performance Excellence | Executive Sponsor: Robert Cherry – Chief Medical Quality Officer, UCLA Health Preceptor: Jerome Crawford – Director, Performance Excellence & Chief of Staff to the Office of CMQO Overview: The Performance Excellence department at UCLA Health is dedicated to advancing our organization’s mission. We achieve this by fostering a culture of continuous improvement through training and practical experiences, driving Lean process enhancements across UCLA Health, and perpetually refining the UCLA Way. As internal consultants, we undertake organization-wide initiatives at the direction of the senior leadership team, with a focus on enhancing patient care (e.g., reducing readmission rates and length of stay) and optimizing internal operations, including our Active Daily Management system to help sustain efforts and continuously engage our frontline.Potential Projects:
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| Pharmacy | Executive Sponsor: Deepak Sisodiya – Chief Pharmacy Officer Preceptor: Ghada Ashkar – Associate Chief of Ambulatory PharmacyOverview: UCLA Pharmacy teams optimize and standardize medication procurement and management across the continuum of care. They support UCLA Health institutional goals towards improving quality, access to care and financial sustainability.UCLA Pharmacy has many opportunities for growth and new project implementations. These projects will provide rich leadership and strategic planning experiences to our administrative interns.Potential Projects: The projects will involve scoping, implementation or expansion of new pharmacy led programs. Examples include:
|
| UCLA Santa Monica Medical Center Administration | Executive Sponsor: Janet Rimicci – Senior Director, UCLA Santa Monica Medical Center Preceptor: Samantha Gaffney – Manager, Hospital Administration, UCLA Santa Monica Medical CenterOverview: The Santa Monica Administrative Intern will report to the Manager of Administration and Senior Director at the UCLA Santa Monica Medical Center and be integral member of the Administration Team. The intern will work on initiatives that are integrated into the operational structure of the 281-bed medical center and surrounding Santa Monica clinical campus. These projects will address all facets of hospital operations inclusive of: patient care, quality, safety, service, revenue cycle, and leadership. These projects will enhance the intern’s skills in strategic planning, business development, financial reporting, data analytics, and process improvement.Potential Projects: The Santa Monica Administrative Intern will work on key operational projects as identified by the Administration team. Projects include workflow optimization, utilization of financial reports using Tableau dashboards, developing analytic tools to help drive smarter decision making, increasing throughput, identifying programmatic growth opportunities, and enhancing patient and staff satisfaction |
| UCLA Health Information Technology (UHIT)/Office of Health Informatics and Analytics (OHIA) | Executive Sponsor: Albert Duntugan – Chief Data Officer, UCLA Health Preceptor: Pallavi Mynampati – Manager, Business IntelligenceOverview: The Office of Health Informatics & Analytics (OHIA) is the data and analytics pillar of the UCLA Health Information Technology organization. Throughout UCLA Health Sciences, OHIA works to advance the use of artificial intelligence in clinical research and patient care with its team of data scientists, health informaticists, machine learning engineers, and data architects. To promote the responsible use of AI, OHIA operates the UCLA Health AI Council, which provides guardrails and recommendations for procuring, developing, and deploying AI solutions. Effective use of AI in health system operations is made possible through OHIA’s cloud-enabled data platform, as well as an OHIA-led health analytics community that provides broad expertise in various disciplines and service lines across the organization.Potential Projects: Graduate interns are encouraged to participate in projects of their interest on OHIA’s Project roadmap. Projects available can be in areas of analytics delivery, data governance, AI usage, cloud strategy, and more. |
| ValU Care Redesign | Executive Sponsor: Robert Cherry – Chief Medical Quality Officer, UCLA Health Preceptor: Eric Kwok – Director, ValU Care Redesign & Quality Improvement Performance ManagementOverview: ValU is a performance improvement team that focuses on redesigning clinical care pathways with the goal of increasing outcomes, increasing patient satisfaction, and decreasing cost. UCLA Health launched the ValU Care Redesign Department in 2014 to deliver the highest value of care possible. Our mission comes with one overarching mandate: always put patients and their families first.Potential Projects: The intern will likely contribute to one of our larger clinical care pathway projects around Chest Pain, GI Bleed, and tentatively CHF and Syncope. These projects typically entail data analysis, workflow process mapping, and engaging with end-users and clinical teams. |
| Year | Name | Internship Position | Graduate Program |
|---|---|---|---|
| 2023 | Alex Drakos | Operations | MBA/MPH, University of California, Berkeley |
| 2023 | Conner Flatt | ValU Car Redesign | MHA, University of Missouri |
| 2023 | Elizabeth Mbah-Njei | Office of Health Informatics and Analytics (OHIA) | MPH, University of South Florida |
| 2023 | Katerina Dang | Patient Navigation & Business Services | MPH, University of California, Los Angeles |
| 2023 | Katie Calloway | UCLA Santa Monica Administration | MHA, University of North Carolina |
| 2023 | Lauren Sollestre | Patient Access Organization – Patient Communication Center | MHA, University of Florida |
| 2023 | Natalia Valdivia | Performance Excellence | MHA, Cornell University |
| 2023 | Olufunsho Ayo | Budget and Financial Services | MBA, Temple University |
| 2023 | Sarah Guan | Operative Services | MPH, Yale University |
| 2023 | Sierra Richey | Ambulatory Operations, Community Clinics | MPH, University of California, Berkeley |
| 2023 | Sifononbong Ekanem | Office of Health, Equity, Diversity & Inclusion | MBA, Colorado State University |
| 2023 | Vardh Jain | Performance Strategy & Analytics | MHI, University of Michigan, Ann Arbor |
| 2022 | Abby McGarey | Cancer Services | MPH, University of California, Berkeley |
| 2022 | Ashley Lyu | Nursing Administration | MPH, Yale University |
| 2022 | Eridian Estrada | Operative Services | MPH, Yale University |
| 2022 | Grace Gleason | Human Resources | MHA, George Washington University |
| 2022 | Juan Clark | Operations | MHA, Cornell University |
| 2022 | Krystal Eimunjeze | Santa Monica Administration | MHA, Columbia University |
| 2022 | Kyla Johnson | Health Equity, Diversity, and Inclusion (HEDI) | MD, University of Toledo MPH, Case Western Reserve University |
| 2022 | Mario Urquidez | Patient Navigation and Business Services | MHA, University of Southern California |
| 2022 | Poorvi Satya | Budget and Finance | MHA, Columbia University |
| 2022 | Riley Zinar | Patient Access | MPH/MBA, University of California, Berkeley |
| 2022 | Sean Zhao | Office of Health Informatics and Analytics (OHIA) | MD/MBA, Dartmouth College |
| 2022 | Vikram Bellamkonda | Performance Excellence | MHA, Columbia University |
| 2021 | Amy Yu | Financial Services | MHA, University of Washington |
| 2021 | Brittani Chew | Health Equity, Diversity, and Inclusion (HEDI) | MPH, Columbia University Mailman School of Public Health |
| 2021 | Christine Kanoff | Operations | MBA, Wharton School, University of Pennsylvania |
| 2021 | Daniel Dobrin | Operative Services | MHA, Columbia University Mailman School of Public Health |
| 2021 | Eileen Dai | Quality Management Services | MHA, Columbia University Mailman School of Public Health |
| 2021 | Primary Care | Operations | MPH, University of California, Berkeley |
| 2021 | Holly Cramer | International Services | MBA/ MPH, University of California, Berkeley |
| 2021 | Ivy Xiang | Nursing | MHA, Columbia University Mailman School of Public Health |
| 2021 | Jenny Torres | Performance Excellence | MBA, University of Southern California, Marshall School of Business |
| 2021 | Joel Yadidian | Office of Health Informatics and Analytics (OHIA) | MBA, Wharton School, University of Pennsylvania |
| 2021 | Songwen Chen | Marketing Services | MBA/ MPH, University of California, Berkeley |
| 2021 | Varna Kodoth | BMT & Oncology | MPH, Columbia University Mailman School of Public Health |
| 2020 | Alexis Lerma | Revenue Cycle | MBA, University of Southern California |
| 2020 | Stephanie Oh | Nursing Administration | MHA, Columbia University |
| 2020 | Christina Rocchini | Hematologic Malignancies & Cellular Therapies | MPH, Yale University |
| 2020 | Kalyn Saulsberry | International Services | MBA, University of California, Los Angeles, Anderson |
| 2020 | Habib Sabbagh | Performance Excellence | MSN, Duke University |
| 2020 | Tiffany Fan | Operations | MBA, Wharton School of the University of Pennsylvania / MPP, Harvard University |
| 2020 | Alex Chan | Marketing | MD, University of California, Los Angeles / MBA, Stanford University |
| 2020 | Natalie Nguyen | Quality | MPH, University of California, Los Angeles |
| 2019 | Armando Valdez Martinez, Jr | NursingMSN | Duke University |
| 2019 | Rayanne Farhat | Ambulatory Nursing | MHSA, University of Michigan |
| 2019 | Jennifer Pysz | Center for Nursing Excellence | MHSA, University of Michigan |
| 2019 | Samantha Chan | Performance Excellence | MPH, UCLA |
| 2019 | Emily Stoopler | Operations | MBA, Columbia University |
| 2019 | Karen Hsu | Santa Monica UCLA Hospital | MBA/MPH, Yale University |
| 2019 | Alex Frumkin | International Services | MBA/MPH, UCLA |
| 2019 | Connor Porterfield | Hematologic Malignances/BMT Transplant | MSHA, University of Alabama at Birmingham |
| 2019 | Illana Greenberg | Quality | MPH, Emory University |
| 2019 | Paul J. Lukac, MD | OHIA | MBA, UCLA |
| 2018 | Joseph Choi | Performance Excellence | MPH, Yale University |
| 2018 | Michael Lindsay | Women’s and Children’s Services | MBA / MHA, University of North Carolina |
| 2018 | Annie Scolamieri | Hematologic Malignancies & BMT Transplant | MHA, George Washington University |
| 2018 | Kyle Asay | International Services | MHA, Virginia Commonwealth University |
| 2018 | Anand Shah | Operations | MD / MBA, Duke University |
| 2018 | Andy Lee | OHIA | MD / MBA, Northwestern University |
| 2018 | Daniel Jean-Phillipe | Emergency Preparedness | MHA, Cornell Sloan Program in Health Administration |
| 2018 | Anthony Wong, MD | Quality | MHSA, University of Michigan |
Grace Jennings
Grace joins UCLA Health after she completed her Master of Healthcare Administration (MHA) degree from The University of Illinois Chicago (UIC) and her Bachelor of Science in Human Development and Family Studies from The University of Illinois Urbana-Champaign. Grace has previously worked as a Nursing Administration Intern at Ann & Robert H. Lurie Children’s Hospital of Chicago where she was responsible for piloting a nursing mentorship program for clinicians of diverse backgrounds. In this role, she also strategized retention efforts around the Certified Nursing Assistant role and supported the deployment of Lean within nursing departmental goals. In the UIC MHA Program, Grace served as the student leader for the Chicago Healthcare Executives Forum (CHEF), a local chapter of the American College of Healthcare Executives (ACHE). Through this leadership opportunity, she organized a networking event for Chicagoland students aimed at introducing non-traditional healthcare administration opportunities. During her last semester, she was awarded the ACHE Health Studies Student Award. Over the past six years, Grace worked for the Ronald McDonald House Charities across Illinois, allowing her to learn from families and support their healthcare journeys. Grace’s healthcare interests include patient & family experience, ambulatory services, international patient services, and improving access to healthcare. In her free time, Grace enjoys paddle boarding & exploring Southern California.
Hannah Reynolds
Hannah Reynolds joins UCLA Health following the completion of her Master of Healthcare Administration from the University of North Carolina at Chapel Hill. Originally from Ohio, Hannah earned her Bachelor of Science in Neurobiology from the University of Cincinnati. Her professional background includes working as a patient care nursing assistant, where she assisted with daily living activities, monitored vital signs and glucose levels, and supported the clinical team in providing patient care. She also served as an emergency department scribe, gaining insight into ED operations and the process physicians follow to treat patients. This role sparked her passion for advancing health equity and addressing systemic healthcare challenges. Most recently, Hannah was part of the International Operations Business Development Team at Cleveland Clinic, where she conducted market research, vetted potential clients, and developed a consultancy package for Cleveland Clinic’s Global Patients Services. Hannah is dedicated to enhancing healthcare access, process improvement, and exploring opportunities in international health, strategy, and growth. In Hannah’s free time she enjoys playing beach volleyball and trying new restaurants.
Rian Ellis
LCDR Rian K. Ellis is currently assigned to Baylor University through the Army-Baylor Master of Healthcare Administration program and is serving as a fellow within the UCLA Health Healthcare Administration Fellowship. With over 10 years of distinguished service as a United States Coast Guard Officer, LCDR Ellis most recently served as the Chief of Enforcement at Sector Jacksonville, FL. In this role, he led Maritime Law Enforcement (MLE) operations across North Florida and Southern Georgia. His responsibilities included managing security boardings, fisheries enforcement, overseeing three patrol boat assignments, and maintaining relationships with federal, state, and local partners. He also served as one of three Search and Rescue Mission Coordinators within the Sector Jacksonville Area of Responsibility (AOR). Previously, LCDR Ellis served as a Command Duty Officer at District 17 (D17) in Juneau, AK, where he developed and executed Search and Rescue missions and supported two sectors in the D17 AOR. At Sector Lake Michigan in Milwaukee, WI, he served in the Incident Management Division as the Assistant Chief of Incident Management. During his tenure, he qualified as a Pollution Responder, Boarding Team Member, and a 45’ Response Boat-Medium (RB-M) Boat Crew Member while on temporary duty at Station Sturgeon Bay, WI. LCDR Ellis graduated from the Virginia Military Institute with a degree in Business and Economics, where he also played baseball as a relief pitcher. He is a proud graduate of Grassfield High School in Chesapeake, VA. Originally from Grand Haven, MI, LCDR Ellis is married to his high school sweetheart, Suzanne Ellis. They have been married for over eight years and are proud parents to their three-year-old son, Noah, and their two beloved beagles.
Josh Reeves
Josh Reeves is a Master of Business Administration and Master of Health Administration candidate at the Baylor Hankamer School of Business through the U.S. Army-Baylor Program. Josh is an active-duty U.S. Army Major with ten years of experience leading healthcare personnel in conventional, airborne, and special operations units as a Platoon Leader, Medical Operations Officer, Company Commander, and Chief of Strategic Medical Plans. He most recently served as the Medical Operations Officer for 5th Special Forces Group (Airborne) located in Fort Campbell, Kentucky, assigned to the Central Command (CENTCOM) area of responsibility, encompassing the Middle East and parts of Central and South Asia. While assigned this role, Josh modernized medical intelligence collection practices for operational application and assisted the Group Surgeon with daily management of the Group’s primary care clinic. Josh claims Colorado Springs, Colorado as his hometown and earned his Bachelor of Science in Criminal Justice & Criminology from Arizona State University in Tempe, Arizona. Josh’s healthcare interests include identifying efficiencies in improving cost, quality, and access to care and promoting community health. In his free time, he enjoys spending time with his wife and three sons, playing golf, snowboarding, and watching football.
| Fellowship Year | Name | Graduate Degree, Program | Current Position | Organization |
|---|---|---|---|---|
| 2022-2023 | Vrushangi Shah | MHA, University of Southern California | Program Manager, Cancer Services | UCLA Health |
| 2022-2023 | Anna E. Funk | MHA, MBA, Army-Baylor University | Regional Practice Manager | Coast Guard District 14 |
| 2022-2023 | Trent J. Reece | MHA, MBA, Army-Baylor University | Chief of Staff | Martin Army Community Hospital |
| 2021-2022 | Aubree Larson | MSHSM, Rush University | Program Manager, Business Development | UCLA Health |
| 2021-2022 | Marcellus Gaius Sebastian | MPH, MBA, UC Berkeley, UCLA | Manager, Academic Affairs | Cedars-Sinai |
| 2021-2022 | Mayank Sharma | MBA, University of Florida | Program Manager, Quality Management Services | UCLA Health |
| 2020-2021 | Keaton Betterton | MHA, University of Iowa | Lean Specialist, Performance Excellence | UCLA Health |
| 2020-2021 | Hung “Ian” Duong | MHA, MBA, Army-Baylor University. PharmD, Rutgers University | Brigade Pharmacist | 30th Medical Brigade |
| 2020-2021 | Kerline Ordeus | MHA, Park University | Lean Specialist, Performance Excellence | UCLA Health |
| 2019-2020 | Amanda G. Fakih | MHSA, University of Michigan | Chief Administrative Officer, Department of Pathology & Laboratory Medicine | UCLA Health |
| 2019-2020 | Garrett Kuipers | MHA, MBA, Army-Baylor University | Medical Evacuation Company Commander, US Army | Fort Campbell |
| 2018-2019 | Annie Riggs | MHSA, University of Michigan | Director, Physician Enterprise Advisory Services | Premier Inc. |
| 2017-2018 | Samantha Gaffney | MHA, MBA, University of Alabama at Birmingham | Manager, Hospital Administration | UCLA Health |
| 2017-2018 | Edgar Margevicius | MHA, MBA, Army-Baylor University | Group Practice Manager | Goodfellow Air Force Base |
| 2016 – 2017 | Daniel D. Heffner | MHA, MBA, Army-Baylor University | Future Operations Officer | Medical Recruiting Brigade, Fort Knox |
| 2016-2017 | Drew Weil | MPH, Yale University | Director, Hospital Operations | UCLA Health |
| 2016-2017 | Alan L. Kaplan | MD, MBA, UCLA | Co-founder, Chief Medical Officer | Alleviate Care |
| 2015-2016 | Rojean Kashanchi | MPH, Columbia University | Senior Director, Healthcare Services | SCAN Health Plan |
| 2015-2016 | John E. Thomas | MHA, MBA, Army-Baylor University | Instructor | AMEDD Center and School, JBSA |
| 2014-2015 | Drew Peterson | MPH, Yale University | Director of Business Operations, Cancer Service Line | UCLA Health |
| 2014-2015 | F. Marc Orcutt | MHA, MBA, Army-Baylor University | Senior Financial Analyst | Air Force Budget Programs, Washington DC |
| 2014-2015 | Laura McDonough | MHSA, University of Michigan | Vice President, Consumer Experience | Intermountain Healthcare |
| 2013-2014 | Lily Roh Johnson | MPH, Yale University | Director, Clinical Efficiency & Value | Cedars-Sinai |
| 2013-2014 | Eric Harasimowitz | MHA, MBA, Army-Baylor University | Department Head, Material Management | Naval Medical Center, Camp Lejeune |
| 2012-2013 | Mike Burke | MHA, University of Iowa | Chief of International and Business Development Services | UCLA Health |
| 2012-2013 | Frances Watts Van Beek | MSHA, MBA, University of Alabama at Birmingham | Assistant Vice President, Neuro & Trauma Service Lines | Wellstar Health System |
| 2011-2012 | Catherine (Bass) Watts | MHA, Saint Louis University | Physician Office Supervisor | Saint Francis Health System |
| 2010-2011 | Randi Hissom | MBA, Yale University | Clinical Director, Community Physician Network (CPN) | UCLA Health |
| 2009-2010 | Catherine (Duda) Hampel | PhD, MPH, UCLA | Executive Administrator, Department of Anesthesiology and Critical Care Medicine | UPMC |
| 2008-2009 | Jeff Butler | MHSA, University of Michigan | Chief of Operations, Community Clinic Network | UCLA Health |
Grace Jennings
Grace joins UCLA Health after she completed her Master of Healthcare Administration (MHA) degree from The University of Illinois Chicago (UIC) and her Bachelor of Science in Human Development and Family Studies from The University of Illinois Urbana-Champaign. Grace has previously worked as a Nursing Administration Intern at Ann & Robert H. Lurie Children’s Hospital of Chicago where she was responsible for piloting a nursing mentorship program for clinicians of diverse backgrounds. In this role, she also strategized retention efforts around the Certified Nursing Assistant role and supported the deployment of Lean within nursing departmental goals. In the UIC MHA Program, Grace served as the student leader for the Chicago Healthcare Executives Forum (CHEF), a local chapter of the American College of Healthcare Executives (ACHE). Through this leadership opportunity, she organized a networking event for Chicagoland students aimed at introducing non-traditional healthcare administration opportunities. During her last semester, she was awarded the ACHE Health Studies Student Award. Over the past six years, Grace worked for the Ronald McDonald House Charities across Illinois, allowing her to learn from families and support their healthcare journeys. Grace’s healthcare interests include patient & family experience, ambulatory services, international patient services, and improving access to healthcare. In her free time, Grace enjoys paddle boarding & exploring Southern California.
Hannah Reynolds
Hannah Reynolds joins UCLA Health following the completion of her Master of Healthcare Administration from the University of North Carolina at Chapel Hill. Originally from Ohio, Hannah earned her Bachelor of Science in Neurobiology from the University of Cincinnati. Her professional background includes working as a patient care nursing assistant, where she assisted with daily living activities, monitored vital signs and glucose levels, and supported the clinical team in providing patient care. She also served as an emergency department scribe, gaining insight into ED operations and the process physicians follow to treat patients. This role sparked her passion for advancing health equity and addressing systemic healthcare challenges. Most recently, Hannah was part of the International Operations Business Development Team at Cleveland Clinic, where she conducted market research, vetted potential clients, and developed a consultancy package for Cleveland Clinic’s Global Patients Services. Hannah is dedicated to enhancing healthcare access, process improvement, and exploring opportunities in international health, strategy, and growth. In Hannah’s free time she enjoys playing beach volleyball and trying new restaurants.
Rian Ellis
LCDR Rian K. Ellis is currently assigned to Baylor University through the Army-Baylor Master of Healthcare Administration program and is serving as a fellow within the UCLA Health Healthcare Administration Fellowship. With over 10 years of distinguished service as a United States Coast Guard Officer, LCDR Ellis most recently served as the Chief of Enforcement at Sector Jacksonville, FL. In this role, he led Maritime Law Enforcement (MLE) operations across North Florida and Southern Georgia. His responsibilities included managing security boardings, fisheries enforcement, overseeing three patrol boat assignments, and maintaining relationships with federal, state, and local partners. He also served as one of three Search and Rescue Mission Coordinators within the Sector Jacksonville Area of Responsibility (AOR). Previously, LCDR Ellis served as a Command Duty Officer at District 17 (D17) in Juneau, AK, where he developed and executed Search and Rescue missions and supported two sectors in the D17 AOR. At Sector Lake Michigan in Milwaukee, WI, he served in the Incident Management Division as the Assistant Chief of Incident Management. During his tenure, he qualified as a Pollution Responder, Boarding Team Member, and a 45’ Response Boat-Medium (RB-M) Boat Crew Member while on temporary duty at Station Sturgeon Bay, WI. LCDR Ellis graduated from the Virginia Military Institute with a degree in Business and Economics, where he also played baseball as a relief pitcher. He is a proud graduate of Grassfield High School in Chesapeake, VA. Originally from Grand Haven, MI, LCDR Ellis is married to his high school sweetheart, Suzanne Ellis. They have been married for over eight years and are proud parents to their three-year-old son, Noah, and their two beloved beagles.
Josh Reeves
Josh Reeves is a Master of Business Administration and Master of Health Administration candidate at the Baylor Hankamer School of Business through the U.S. Army-Baylor Program. Josh is an active-duty U.S. Army Major with ten years of experience leading healthcare personnel in conventional, airborne, and special operations units as a Platoon Leader, Medical Operations Officer, Company Commander, and Chief of Strategic Medical Plans. He most recently served as the Medical Operations Officer for 5th Special Forces Group (Airborne) located in Fort Campbell, Kentucky, assigned to the Central Command (CENTCOM) area of responsibility, encompassing the Middle East and parts of Central and South Asia. While assigned this role, Josh modernized medical intelligence collection practices for operational application and assisted the Group Surgeon with daily management of the Group’s primary care clinic. Josh claims Colorado Springs, Colorado as his hometown and earned his Bachelor of Science in Criminal Justice & Criminology from Arizona State University in Tempe, Arizona. Josh’s healthcare interests include identifying efficiencies in improving cost, quality, and access to care and promoting community health. In his free time, he enjoys spending time with his wife and three sons, playing golf, snowboarding, and watching football.
| Fellowship Year | Name | Graduate Degree, Program | Current Position | Organization |
|---|---|---|---|---|
| 2023-2024 | Alyssa Schlegel | MHA, MBA, Army-Baylor University | Executive Officer | Eisenhower Army Medical Center |
| 2023-2024 | Smirthy Ganesan | MPH, Yale University | Program Manager, Cancer Services | UCLA Health |
| 2022-2023 | Anna E. Funk | MHA, MBA, Army-Baylor University | Regional Practice Manager | Coast Guard District 14 |
| 2022-2023 | Trent J. Reece | MHA, MBA, Army-Baylor University | Chief of Staff | Martin Army Community Hospital |
| 2022-2023 | Vrushang Shah | MHA, University of Southern California | Program Manager, Cancer Services | UCLA Health |
| 2021-2022 | Aubree Larson | MSHSM, Rush University | Strategic Program Manager, Business Development | UChicago Medicine |
| 2021-2022 | Marcellus Gaius Sebastian | MPH, MBA, UC Berkeley, UCLA | Manager, Academic Affairs | Cedars-Sinai |
| 2021-2022 | Mayank Sharma | MBA, University of Florida | Operations Manager, Operative Services | UCLA Health |
| 2021-2022 | Hung “Ian” Duong | MHA, MBA, Army-Baylor University. PharmD, Rutgers University | Brigade Pharmacist | 30th Medical Brigade |
| 2020-2021 | Keaton Betterton | MHA, University of Iowa | Manager, Activation & Transition Planning | UCLA Health |
| 2020-2021 | Kerline Ordeus | MHA, Park University | Lean Specialist, Performance Excellence | UCLA Health |
| 2019-2020 | Amanda G. Fakih | MHSA, University of Michigan | Vice Chairman | Blue Ocean Health |
| 2019-2020 | Garrett Kuipers | MHA, MBA, Army-Baylor University | Medical Evacuation Company Commander, US Army | Fort Campbell |
| 2018-2019 | Annie Riggs | MHSA, University of Michigan | Director, Physician Enterprise Advisory Services | Premier Inc. |
| 2017-2018 | Edgar Margevicius | MHA, MBA, Army-Baylor University | Administrator/Chief of Operations Div. | Defense Institute for Medical Operations, JBSA |
| 2017-2018 | Samantha Gaffney | MHA, MBA, University of Alabama at Birmingham | Manager, Hospital Administration | UCLA Health |
| 2016-2017 | Alan L. Kaplan | MD, MBA, UCLA | Co-founder, Chief Medical Officer | Alleviate Care |
| 2016-2017 | Drew Weil | MPH, Yale University | Director, Hospital Operations | UCLA Health |
| 2016 – 2017 | Daniel D. Heffner | MHA, MBA, Army-Baylor University | Assistant Executive Officer to The Surgeon General | Office of the Surgeon General |
| 2015-2016 | John E. Thomas | MHA, MBA, Army-Baylor University | Instructor | AMEDD Center and School, JBSA |
| 2015-2016 | Rojean Kashanchi | MPH, Columbia University | Senior Director, Healthcare Services | SCAN Health Plan |
| 2014-2015 | Drew Peterson | MPH, Yale University | Director of Business Operations, Cancer Service Line | UCLA Health |
| 2014-2015 | F. Marc Orcutt | MHA, MBA, Army-Baylor University | Chief Administrative Officer | Aviano Air Force Medical Group, Italy |
| 2014-2015 | Laura McDonough | MHSA, University of Michigan | Vice President, Consumer Experience | Intermountain Health |
| 2013-2014 | Eric Harasimowitz | MHA, MBA, Army-Baylor University | Department Head, Material Management | Naval Medical Center, Camp Lejeune |
| 2013-2014 | Lily Roh Johnson | MPH, Yale University | Director, Clinical Efficiency & Value | Cedars-Sinai |
| 2012-2013 | Frances Watts Van Beek | MSHA, MBA, University of Alabama at Birmingham | Assistant Vice President, Neuro & Trauma Service Lines | Wellstar Health System |
| 2012-2013 | Mike Burke | MHA, University of Iowa | Chief of International and Business Development Services | UCLA Health |
| 2011-2012 | Catherine (Bass) Watts | MHA, Saint Louis University | Manager, Health Programs | Community Care |
| 2010-2011 | Randi Hissom | MBA, Yale University | Clinical Director, Primary Care Network, Immediate Care Services, and Behavioral Health Associates | UCLA Health |
| 2009-2010 | Catherine (Duda) Hampel | DrPH, MPH, UCLA | Chief Administrative Officer, UCLA Department of Psychiatry & Biobehavioral Sciences | UCLA Health |
| 2008-2009 | Jeff Butler | MHSA, University of Michigan | Chief of Operations, Community Clinic Network | UCLA Health |
The UCLA Health Administrative Fellowship Programs are overseen by senior leadership.
Richard Azar, Chief Operating Officer (COO) of UCLA Health, serves as the executive sponsor for the Administrative Fellowship, providing guidance and preceptorship throughout the year. Drew Weil, Director of Hospital Operations, works closely with Richard to customize the fellowship experience and manage the day-to-day aspects of the program.
For the Administrative Fellowship in Health System Finance, both Richard Azar, COO, and Tammy Wallace, Chief Financial Officer of UCLA Health, provide executive sponsorship and preceptorship. Drew Weil collaborates with Richard and Tammy to tailor the fellowship experience and oversee its daily operations.
How are the Administrative Fellowships structured? Is it rotational or project-based?
The UCLA Health Administrative Fellowship and the Administrative Fellowship in Health System Finance are both 12-month, project-based programs.
In the Administrative Fellowship, the Fellow will have the opportunity to experience all areas of UCLA Health, including the hospital system, ambulatory sites, faculty practice group, and shared services. Project selection is guided by both the Fellow’s interests and the institution’s needs.
In the Administrative Fellowship in Health System Finance, the Fellow will focus specifically on UCLA Health’s financial operations, gaining experience in areas such as budgeting, financial analysis, revenue cycle management, and strategic financial planning. As with the general Administrative Fellowship, project selection is driven by the Fellow’s interests and institutional priorities.
Is the Administrative Fellowship a paid position?
Fellows are considered full-time employees and are paid a salary for the 12-month duration of the program. As such, the Fellow is eligible for employee benefits including health insurance coverage, retirement savings, and paid time off. For more information, please visit www.uclahealthcareers.org.
How many Administrative Fellows will UCLA Health hire for the Fellowship year?
UCLA Health anticipates hiring two Administrative Fellows this year, one of which will have an emphasis in health system finance. In addition, since 2013, UCLA Health has partnered with Army-Baylor to provide an Administrative Fellowship position to an active-duty military officer completing their MHA. Upon completion of the 12-month fellowship, the Army-Baylor Fellow returns to a military position.
What specific graduate degrees are accepted for application to the program?
MHA, MBA, MSN, MPH, MHI or Master’s degree in a related field from an accredited program. Graduate programs with a required fellowship or residency prior to graduation are eligible.
Will UCLA Health accept Administrative Fellows who obtained their graduate degree in previous years?
We welcome applicants with a variety of experience, including those with work experience as well as recent graduates. The UCLA Health Administrative Fellowship is typically geared toward early careerists.
Are international applicants eligible for consideration?
UCLA Health does not currently offer visa sponsorship for the Administrative Fellowship.
Can applicants submit materials electronically?
Yes. All applicants must submit materials electronically including their online application, statement of purpose, statement on contributions to diversity, equity, and inclusion, resume/CV, and letters of recommendation. Letters of recommendation may be scanned and uploaded with the online application or emailed to adminfellowship@mednet.ucla.edu.
What criteria are used to select the Administrative Fellow?
Applicants are evaluated on the following through the online application materials, phone interview and on-site interviews:
- Professional and personal experiences
- Statement of purpose
- Statement on contributions to diversity, equity, and inclusion
- Letters of recommendation
- General knowledge of UCLA Health
- Initiative
- Professionalism
- Leadership potential
- Overall fit
| Department | Sponsor, Preceptor, Overview, and Potential Projects |
|---|---|
| Communications | Executive Sponsor: Judy Fortin – Chief of Communications, UCLA Health Preceptor: Leo Smith – Managing Editor, Content Team Pverview: The UCLA Health Communications department is a strategic business unit supporting enterprise reputation, brand, growth, customer experience, and community. The department, along with Marketing, acts as one integrated unit, aligned in supporting brand initiatives by raising brand awareness, preference, likelihood to recommend and loyalty, while strengthening and protecting reputation throughout the organization. The Communications team includes subject matter experts in strategy, content creation, internal messaging, media relations, crisis communications, and government relations. Potential Projects: The Communications summer intern will have a unique opportunity to participate in all disciplines in our department. The intern will learn about storytelling and content creation, media relations, reputation and issues management, internal communications, and government relations. |
| Information Services & Solutions (ISS) Virtualization Platform Services | Executive Sponsor: Sergio Gallegos – Associate Chief Technology Officer Preceptor: Hai Tran – Senior Manager, Hybrid IT Systems Management Overview: The Virtualization Platform Services team provides compute hosting for the enterprise, including the EPIC EMR system. We are hosting 95% of UCLA Health total compute workloads. This internship provides the opportunity to learn about our virtualization platforms, deployment automation, Disaster Recovery, and business continuity. Potential Projects: Potential projects and activities include: datacenter visits, annual audit, inventory updates, CMDB consolidation, Wiki designs, project documentation, automation, and system discovery. |
| Mobile Device Team | Executive Sponsor: Aaron Magpali – Director, Customer Service Delivery Preceptor Arif Gheewala – Program Manager Overview: The UCLA Health IT Mobile Device Team manages mobile devices and users for the Enterprise, which includes Hospital, DGSOM, FPG and Campus using UCLA’s MDM Software, troubleshooting mobile devices associated to hardware and MDM software, procuring and managing mobile devices for the enterprise, and supporting various device platforms, such as, but not limited to iOS, Android and Windows. We at the Mobile Device Team handle many high profile projects like upgrading iPhones, swapping out physical pagers with paging apps on iPhones as well as providing iPhones to the incoming House Staff/Residents/Attendings. Potential Projects: The residents/medical students/fellows onboarding brings a rush of new devices getting iPhones/Pagers and returning of old devices. The intern will assist with this endeavor. |
| Resnick Neuropsychiatric Hospital | Executive Sponsor: Steve Cohen – Senior Director Preceptor: Monica Dela Cruz – Operations and Budget Manager Overview: The Operations intern will report to the Operations and Budget Manager. Shadowing opportunities include daily operations, biweekly data transparency, bi-weekly strategy development involving planning process for the new Mid-Wilshire Hospital. Potential Projects: Develop marketing plans for the UCLA Psych App to patients and family members. Assist in developing workforce planning for the new hospital. |
| UCLA Health Information Technology (UHIT)/Office of Health Informatics and Analytics (OHIA), Solutions Architecture and Engineering | Executive Sponsor: Albert Duntugan – Chief Data Officer, UCLA Health Preceptor: Muneeb Wani – Manager, OHIA Solutions Architecture & Engineering Overview: The team is in-charge of Compute and Data Infrastructure for clinical and research analytics uses cases, which include High Performance Computing (HPC), Artificial Intelligence, (AI), Machine Learning (ML), etc. The team is comprised of Application Developer, Architects and Engineers. The team is responsible for the core foundational Cloud platforms and Evaluating technology concepts, Architecting Solutions, Build Environments, Developing APIs, applications and also developing integrated solutions for the vast clinical and research use cases and initiatives. Potential Projects:
|
| UCLA Health Information Technology (UHIT)/Office of Health Informatics and Analytics (OHIA), Machine Learning Engineering | Executive Sponsor: Albert Duntugan – Chief Data Officer, UCLA Health Preceptor: Tim Sanders – Manager, OHIA Data Governance Overview: The OHIA Machine Learning Engineering team is directly involved in all aspects of the AI/ML lifecycle, from interfacing with data scientists, writing code for production, and monitoring, maintaining, and retraining existing production models. The team uses a combination of SQL, Python, and Java for their software development and ML projects. The OHIA ML Engineering team also is responsible for developing and socializing OHIA’s MLOps practices across the UCLA Health IT (UHIT) organization. Potential Projects: We will plan to involve our intern in 1-2 current projects. Given the focus of the team, these projects will involve components of the OHIA machine learning and data governance offerings but will also be tailored to the specific intern’s interests. Projects will involve elements of software engineering practices, development on production AI/ML systems, and integration of enterprise data governance best practices. |
| UCLA Health Information Technology (UHIT)/Office of Health Informatics and Analytics (OHIA), Data Architecture | Executive Sponsor: Albert Duntugan – Chief Data Officer, UCLA Health Preceptor: Ghouse Mohammed – Manager, Data Architecture Overview: The team is in-charge of Data Architecture and Engineering for clinical , Operation, Finance, Quality, and research analytics uses cases, which include Azure Databricks, Artificial Intelligence, (AI), Machine Learning (ML), etc. The team is comprised of Data Engineers and Architects. The team is responsible for building core foundational data products, architecting and developing data engineering pipelines, building feature stores , APIs, Re-usable Data Orchestration workflows etc. Potential Projects:
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| Change department name to: UCLA Health Information Technology (UHIT) – Business Operations | Executive Sponsor: David Fraquelli – Director, Information Services & Solutions Administration Preceptor: Laona LeBeouf – Lead, Employee Experience Overview: UCLA Health IT Business Operations team consists of four areas: Acquisitions and Logistics, Finance, People Operations, and Space Planning. We are a professional, customer-focused group dedicated to providing support for all UCLA Health. Our goal is to remove administrative burdens and obstacles and promote best practices and create solutions for all our clients and partners. General activities include research, inputting, tracking and centralizing data and information, admin support, business writing, process improvement, serving as student intern liaison, and organizational strategic communication- related projects. Potential Projects:
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Our location enables you to experience all of the fun, excitement and variety Southern California has to offer. Look around and you’ll quickly discover why this is one of the world’s most desirable places to live, work and play.
FIND OUT MORE
To learn more about this great opportunity e-mail to AdminFellowship@mednet.ucla.edu.
FIND OUT MORE
To learn more about this great opportunity e-mail to AdminFellowship@mednet.ucla.edu.
Awards & recognition
